At UTENSILLAB, we are committed to your complete satisfaction. If you are not entirely happy with your purchase, you may return it within 30 days from the date of delivery for a full refund. No restocking fees apply. To initiate a return, please contact our customer service team at [email protected] or call (212) 555-0123. Items must be unused, in original packaging, and in the same condition as received. Refunds will be processed to your original payment method upon receipt and inspection of the returned item. For mailed returns, please ship to: UTENSILLAB Returns, 350 Fifth Avenue, Suite 201, New York, NY 10118. We reserve the right to deny returns that do not meet these conditions.